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Professional. Personalized. Care.
Operational Excellence, Delivered. Scale. Growth. Impact.
Interim and fractional COO services to help you scale operations, optimize SOPs and processes, drive operational and customer excellence, implement impactful trainings, cut costs, and ensure flawless execution across startups, SMEs, and e-commerce.
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30+
years leadership experience
50+
transformation projects delivered
3+
Presence in India and Middle East
About Us
To offer the best, we operationalize your growth.
At 3SIXTY OPS CONSULTING, the focus is on building resilient, scalable operations so leadership can concentrate on growth. The team blends 30+ years of operational leadership with hands‑on execution across India and the Middle East—delivering measurable improvements in cost, speed, quality, and customer experience.
When the right systems meet disciplined execution, outcomes become predictable.
A wide range of services.
Discover the operations solutions aligned to business needs. Choose the category to explore tailored offerings.
A wide range of services.
SOP Development: Engineering Operational Excellence at Every Level
At 3sixty, we specialize in transforming your business through comprehensive SOP development and process optimization that drives measurable operational excellence. Our systematic approach to creating Standard Operating Procedures ensures that your customer excellence standards are embedded into every workflow, training module, and operational touchpoint. We've helped companies achieve 40% efficiency gains by converting institutional expertise into documented processes that maintain your customer excellence benchmarks while enabling seamless scalability across teams and locations.
Process-Driven Training: From SOPs to Customer Excellence
Our operational excellence methodology centers on building robust processes that make exceptional performance the standard, not the exception. Through strategic SOP implementation and targeted training programs, we ensure your customer excellence initiatives become self-sustaining systems rather than person-dependent outcomes. Every process we design, every training we deliver, and every operational framework we establish is engineered to elevate your customer excellence metrics while creating the operational excellence foundation your business needs to scale without compromising quality standards.
Operational Management
Bringing operations the rigor to scale efficiently. We optimize customer experience, inventory, logistics, and supply chains to protect margins and service levels.
Data-led CX programs improve response times, NPS, and repeat revenue with clear ownership.
Inventory and forecasting policies balance stock-outs and working capital for healthier cash cycles.
Logistics and supply chain dashboards reveal cost drivers and unlock continuous improvement.
Operational Leadership
Bringing teams the discipline to execute. We step in as transformation leaders to map processes, install governance, and deliver measurable outcomes.
End‑to‑end process mapping exposes failure points and standardizes best practices with SOPs.
Weekly governance and OKRs align cross-functional priorities and accelerate decisions.
Cost, quality, and speed metrics are tracked visibly so progress is tangible and sustained.
Start Up Consulting
Bringing founders the clarity to launch and grow. We help entrepreneurs validate models, build the right structure, and move to market with speed and confidence.
Tailored launch plans align product, pricing, and go-to-market to the venture’s stage and resources.
Founder-friendly operating cadence establishes roles, rituals, and KPIs that drive weekly execution.
Regulatory, partnership, and competitive insights de‑risk early moves and unlock momentum.
General Management
Bringing leadership the levers to run predictably. We design the admin, finance, HR, and ERP backbone that keeps teams aligned, processes standardized, and performance measurable.
Organizational structure and control systems clarify decision rights, strengthen SOPs, and reduce bottlenecks.
Performance and HR frameworks improve hiring quality, reviews, training programs, and retention.
ERP process review and implementation ensures systems are aligned with business strategy, driving efficiency, transparency, and cross-functional collaboration.
Accounting cadence and management packs elevate cash discipline and board readiness.
Market Entry Leadership
Bringing expansion the edge to win new markets. We guide research, strategy, and on‑ground execution to enter regions like UAE/GCC and India with confidence.
Market sizing and compliance mapping clarify demand, risks, and barriers to entry.
Partner/channel strategies, localization, and pricing drive faster traction and fit.
100‑day GTM sprints, negotiations, and post‑entry reviews keep growth on plan.
Branding & Marketing
Bringing brands the system to grow demand. We align positioning, content, and performance channels so marketing contributes to revenue—consistently.
Clear brand story and messaging frameworks ensure consistency across touchpoints and teams.
Social, content, and campaign calendars run on governance—measured against pipeline and revenue.
Analytics and testing loops refine channels, offers, and creatives for compounding returns.
Cyber Security Training & Audit
Bringing systems the protection they need. We assess risks, train teams, and establish policies so operations stay resilient and compliant.
Comprehensive audits surface gaps in access, endpoints, and vendor posture with prioritized fixes.
Role‑based trainings and simulations build awareness and reduce human‑factor vulnerabilities.
Policy kits (BYOD, access control, incident response) institutionalize secure, repeatable behavior.
Appointment Making System
An Appointment Booking System is a service offered by clinics or healthcare organizations and is typically accessible through a website or mobile application.
Book An AppointmentAppointment Making System
An Appointment Booking System is a service offered by clinics or healthcare organizations and is typically accessible through a website or mobile application.
Learn MoreTestimonials
Happy Client Experiences
“Vipin has proved to be a dedicated and knowledgable member of the Middle East team over many years. His friendly manner and hard work have made him a well recognised figure in the lubricants industry throughout the Middle East region..”
Dave Lancaster
Consulting Partner at Originality Marketing
“Vipin’s leadership in Supply Chain Management and organizational skills have been invaluable to the success of the business. .”
Saleem Al-Ahmad
Global Sales Director, Lubrizol
It has been a pleasure to work with Mr. Vipin. I have been able to set up independent systems and processes that work for the business seamlessly. We have been able to achieve so much free time to focus on our business, all thanks to the guidance and operational excellence of Mr. Vipin.
Muskan
Managing Director, Advina Interiors, Dubai
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Utilizing mobile technology in the field
We offer a comprehensive guide on the importance of proper nutrition and how it can be integrated into our daily…